Domino's® and Microsoft Cook Up AI-Driven Innovation Alliance for Smarter Pizza Orders and Seamless Operations
The largest pizza company and the most trusted and comprehensive cloud platform collaborate on generative AI solutions for personalized orders and simplified store logistics
With Microsoft as its primary cloud provider, Domino's has already been experimenting with data and AI capabilities to make store operations smarter, simpler and more robust. Work on modernizing Domino's store systems has evolved into the early stages of developing a generative AI assistant powered by Azure OpenAI Service intended to help store managers save time on daily tasks such as inventory management, ingredient ordering and staff scheduling. With plans to streamline pizza preparation and quality control with more predictive tools, this generative AI assistant will be designed with the goal of freeing store managers to dedicate more time to team member experience and customer service.
Leveraging Azure OpenAI for the customer experience is also an important element of the collaboration.
"We are thrilled to co-innovate with Microsoft using Azure AI technology to advance the future of pizza ordering and store technology powered by secure, connected data and simplified processes," said
Tasting the Future of Pizza Innovation
The appetite for innovation will never stop for the world's largest pizza company, and there are big plans to continue meeting the changing demands of consumers with Microsoft's pioneering AI capabilities, backed by Azure. As part of this strategic alliance, Domino's and Microsoft will establish an
"As consumer preferences rapidly evolve, generative AI has emerged as a game changer for meeting new demands and transforming the customer experience. Through our strategic partnership, Domino's continues to be a customer-first leader in the quick service restaurant industry," said
Domino's expects to begin piloting generative AI-powered solutions to stores and customers within the next six months.
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Danielle Bulger, Domino's, Manager, Public Relations, 734-604-9902, email@example.com; or Microsoft Media Relations, WE Communications for Microsoft, 425-638-7777, firstname.lastname@example.org